Frequently Asked Questions

What kind of equipment is required?

You must provide your own full hockey equipment for all programs.

What are the consequences of bad behaviour in Hockey Extreme programs?

Hockey Extreme reserves the right to decline the applicant enrolment in the camp, league, or program, and terminate participation in the camp, league, or program without refund for conduct by the participant detrimental to the best interests of the camp, league, or program and other participants.

What is the refund policy? (updated March 1, 2022)

A full refund will be provided only under the following guidelines:

  1. If Hockey Extreme is not allowed to operate because we are closed down by the province or arena, you will be refunded 100% from that date onward until we are allowed to begin operation.

  2. Youth Summer Day Camps you must cancel before June 1st for full refund minus a $75 administration fee.

  3. Youth PA Day Camps you must cancel 1 month before the start of the camp for full refund minus a $25 administration fee.

  4. Youth Spring Weekly Programs you must cancel 1 month before the start of the program for full refund minus a $25 administration fee.

  5. Youth Full Week Camps (excluding summer, see point 2 above) you must cancel 1 month before the start of the camp for full refund minus a $75 administration fee.

  6. Adult Programs you must cancel 1 month before the start of the program for full refund minus a $75 administration fee.

What is the cancellation policy? (updated March 1, 2022)

Cancellations made within 1 MONTH to the day before the start of a camp, league, or program with a doctor's note only as follows:

  1. Youth PA Day Camps: $25 administration fee + credit towards future program, 6 months to use

  2. Youth Spring Weekly Programs: $25 administration fee + credit towards future program, 6 months to use

  3. Youth Full Week Camps: $75 administration fee + credit towards future program, 6 months to use

  4. Adult Programs: $75 administration fee + credit towards future program, 6 months to use

Cancellations made once a camp, league, or program already in progress:

There will be no refunds or credits for sessions in progress, or missed due to illness, holidays, competitions, injuries or management disputes. You are responsible for knowing the programs you registered for and whether you show up or not, your hours at the camp, league, or program are considered used. Hours are non-transferrable from one participant to another.

However, we will work hard to try and sell your spot. If successful, you will receive a credit (to be used within 6 months) equal to the value the new participant paid minus a $25 administration fee.

What is the charge for a returned/NSF cheque?

An administration fee of $50 will apply to all NSF cheques. Please note that there are other payment options available.

Anything else we should know?

Photos and videos at a camp, league, or program may be taken by Hockey Extreme and may be used for promotional purposes.